Size of room, helpful staff, refund for early check-out, fan provided, Yamato delivery service, good decoration.

Nothing to dislike.

We recently had a romantic escape at a hotel in Tohoku, and we absolutely loved it! The staff was incredibly friendly and accommodating. They even went out of their way to provide us with a special surprise just for our stay. The room was also spacious and had a great view of the city. The location was also ideal, as there were plenty of delicious food options nearby.

Although we had a wonderful stay overall, there were a few minor issues that we encountered. The air conditioning wasn't working properly, which made the room quite hot and uncomfortable at times.

I recently stayed at this hotel and I must say, it exceeded my expectations. the value for money was outstanding; you get so much more for what you pay compared to other places. Secondly, the attention to detail was impeccable. The staff went above and beyond to make sure we had everything we needed, and even refunded our payment when we had to cut our stay short. They also provided a fan and helped us with our next hotel arrangements. Lastly, the staff's service was exceptional. They were always happy to help and their quick response to our requests was highly commendable. I also loved the unique decor throughout the hotel, which added a quirky touch to the whole experience.

All in all, my stay at this hotel was fantastic and there is really nothing I can fault.

The hotel had a great location near restaurants and was within walking distance of the central station. The room had a surprisingly large size with a great view of the city. Additionally, the staff was very helpful and able to communicate effectively in English, which made my stay a lot more comfortable.

Cannot find any fault with this hotel. The stay was pleasant and without any issues.

This hotel offers excellent value for money, with very reasonable prices for the level of service and amenities provided. The staff were outstanding, going above and beyond to ensure a pleasant stay. Additionally, the hotel's central location near a variety of good restaurants makes it a convenient choice for dining options.

All was fine, no major drawbacks observed.

The hotel had a great price for the luxury they offered. the view from the room was fantastic and it was really close to the train station, easily accessible. the staff was really helpful and could communicate in English quite well which was a big plus for us.

We had to open the windows but it didn't help much.

The hotel is reasonably priced and located conveniently near numerous restaurants. the staff is accommodating, with service that goes above and beyond. Rooms are spacious, nicely decorated, and contain a pants pressing system. Some rooms offer great views of the city.

One downside is the air conditioning, which did not work for some guests.